Akgöz E, Temizel G. An Analysis of Customer E-Complaints about Hotel Enterprises. ISARDER [Internet]. 01 Ocak 2025 [a.yer 03 Haziran 2025];16(4):2077-91. Erişim adresi: https://www.isarder.org/index.php/isarder/article/view/2213